Resources
Help & Support
Get help fast — a searchable knowledge base, guided onboarding, and responsive human support for every plan.
Searchable knowledge base and guides
Email and in-app support
Dedicated CSM on Professional and Enterprise
24/7 priority support (Enterprise)
Onboarding and training programs
GHG Accounting Suite
Scope 1, 2 & 3
Overview
Get help fast — a searchable knowledge base, guided onboarding, and responsive human support on every plan.
However you like to work, support is built around one thing: getting you to a confident, audit-ready report.
Frequently asked questions
Every plan includes the knowledge base and email/in-app support. Professional and Enterprise add a dedicated Customer Success Manager, and Enterprise includes 24/7 priority support.
Yes — guided onboarding and training programs are part of getting started, so your team reaches a confident first report quickly.